Rosa Food Products - Frequently Asked Questions

Frequently Asked Questions

Beans	Cheese	Meats	Oils	Peppers	Spices	Soups
Bread Products	Cookies	Mushrooms	Olives	Sauces	Specialties	Tomatoes
Candy	Gift Baskets	Mustards	Pasta	Seafood	Soap	Vinegars

Q: "Do you have wholesale pricing?"
A: Yes, we offer wholesale pricing. Please email us for details.

Q: "Can I mix packages of pasta (or other products) to make a full case?"
A: Yes, but you will not receive the same discount per package as you would when ordering a full, unassorted case. The discount is offered as an incentive for ordering a full, unassorted case because it's easier for our staff to send your order.

Q: "Can you email/mail me a catalog?"
A: Click here to download our catalog.

Q: "Am I able to come to your location and purchase product?"
A: Yes, we are open to the public. Click here for directions.

Q: "I placed an online order last week and haven't received it yet. Where is it?"
A: Orders are normally processed within one week, but they may take longer. You can expect to receive product between two and four weeks from placing your order. If you ordered by UPS, you will receive an email from UPS that your order has been processed. Please be sure to check any spam blocking software for blocking emails.

Q: "I placed an online order but my credit card statement doesn't show the charge. Why? Did my order not go through?"
A: Credit cards aren't charged until the day your order is filled and shipped. If you received a confirmation email from us that your order was placed, then we have your order. Please be sure to check any spam blocking software for blocking emails.

Q: "I have a small store. Can you deliver products to me?"
A: Depending on your location. If we can't deliver you direct, we can set up a delivery of pallets of product with FedEx Freight, UPS Freight or another less than truck load (LTL) or TL shipping company.

Q: "Where can I buy your products?"
A: If you're a consumer, our products can be found in select supermarket chains such as Acme Markets, Shop Rite, Giant, Redner's Warehouse Markets, and King Kullen. If you're a reseller or restaurant owner, you can contact Sysco or US Foodservice for our products. If your current food supplier doesn't carry our products, you can always request them to carry our products.

Q: "How do you open a 3 liter can of olive oil?"
A: Please click here for a step by step illustration.